Refund Voids

This section describes how to void a follow-on refund that was submitted but not yet processed by the processor.

Supported Processors

China Union Pay
Fiserv RapidConnect

Supported only for China Union Pay and Fiserv RapidConnect processors

Endpoints

To void a refund:

POST /pts/v2/refunds/{id}/voids

The {id} is the transaction ID of the refund to void.

China UnionPay Example

{    "clientReferenceInformation": {        "code": "123456789012"    }}

{    "_links": {        "self": {            "method": "GET",            "href": "/pts/v2/voids/7483358547607103605102"        }    },    "clientReferenceInformation": {        "code": "1775798852048"    },    "id": "7483358547607103605102",    "orderInformation": {        "amountDetails": {            "currency": "CNY"        }    },    "processorInformation": {        "settlementDate": "0501",        "responseCode": "00"    },    "reconciliationId": "610005248082",    "status": "VOIDED",    "submitTimeUtc": "2026-04-10T05:27:32Z",    "voidAmountDetails": {        "currency": "cny",        "voidAmount": "100.00"    }}

Fiserve RapidConnect Example

{    "clientReferenceInformation": {        "code": "123456789012",        "reconciliationId": "000000050000772"    },    "orderInformation": {        "amountDetails": {            "totalAmount": "100",            "currency": "USD"        }    }}

{    "submitTimeUtc": "2025-03-11T16:57:19Z",    "processorInformation": {        "approvalCode": "OK1272",        "responseCode": "000"    },    "consumerAuthenticationResponse": {        "systemTraceAuditNumber": "500039"    },    "orderInformation": {        "amountDetails": {            "authorizedAmount": "110.00"        }    },    "message": "Successful transaction.",    "clientReferenceInformation": {        "code": "123456789012"    },    "reconciliationId": "000000050000772",    "id": "7417122396283232235535",    "_links": {        "self": {            "method": "GET",            "href": "/pts/v2/voids/7417122396283232235535"        }    },    "status": "VOIDED"}

China UnionPay Required Fields

Field	Description
`clientReferenceInformation.code`	—
`orderInformation.amountDetails.currency`	—
`orderInformation.amountDetails.totalAmount`	—

Fiserv RapidConnect Fields

Field	Description
`clientReferenceInformation.code`	—
`clientReferenceInformation.reconciliationId`	—
`orderInformation.amountDetails.currency`	—
`orderInformation.amountDetails.totalAmount`	—

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Last published: September 29, 2026