eftpos Timeout Voids

Overview

Use this information to process a time-out void for a sale or credit. This service enables you to cancel a transaction for which you did not receive a response. A time-out void for a refund is not supported currently.

For an overview of supported eftpos transaction types and integrations, see eftpos Sale.

Supported Processor

Supported processor: eftpos

Endpoints

POST /pts/v2/voids/

Example

{  "clientReferenceInformation": {    "code": "RTS-TimeOutVoid",    "comments": "eftpos timeout void",    "transactionId": "uniqueValue1",    "partner": {      "thirdPartyCertificationNumber": "testTPCN",      "developerId": "eftpos12",      "solutionId": "eftpos123"    }  }}

{  "_links": {    "self": {      "method": "GET",      "href": "/pts/v2/voids/7580640991306189703814"    }  },  "clientReferenceInformation": {    "code": "RTS-TimeOutVoid",    "comments": "eftpos timeout void",    "partner": {      "developerId": "eftpos12",      "solutionId": "eftpos123"    },    "transactionId": "uniqueValue1"  },  "id": "7580640991306189703814",  "orderInformation": {    "amountDetails": {      "currency": "AUD"    }  },  "processorInformation": {    "retrievalReferenceNumber": "522492514022",    "settlementDate": "0917",    "responseCode": "00"  },  "reconciliationId": "7580631006866928703813",  "status": "VOIDED",  "submitTimeUtc": "2025-09-16T23:08:19Z",  "voidAmountDetails": {    "currency": "aud",    "voidAmount": "100.00"  }}

Field	Description
`clientReferenceInformation.code`	—
`clientReferenceInformation.comments`	Set the value to `eftpos timeout void`.
`clientReferenceInformation.partner.developerId`	provides the value for this field.
`clientReferenceInformation.partner.solutionId`	provides the value for this field.
`clientReferenceInformation.partner.thirdPartyCertificationNumber`	provides the value for this field.
`clientReferenceInformation.transactionId`	Set the value to the transaction ID for the original transaction.

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Last published: September 29, 2026