Time-Out Void {#um-processing-timeout-void-intro}
=================================================

Use this information to void an authorization, capture, refund, or credit when you do not receive a response within the time allowed and the transaction times out. Include a unique value in the clientReferenceInformation.transactionId field in your initial request and use the same unique value for the clientReferenceInformation.transactionId field in a request to reverse the transaction.

Endpoint {#um-processing-timeout-void-intro_d7e585}
---------------------------------------------------

**Production:** `POST ``https://api.visaacceptance.com``/pts/v2/voids/`{#um-processing-timeout-void-intro_d7e594}  
**Test:** `POST ``https://apitest.visaacceptance.com``/pts/v2/voids/`{#um-processing-timeout-void-intro_d7e604}

Required Field for a Time-Out Void {#um-processing-timeout-void-reqd-fields}
============================================================================

clientReferenceInformation.comments
:
Set this field to `REVERSAL Timeout`.

clientReferenceInformation.transactionId
:

REST Example: Time-Out Void {#um-processing-timeout-void-ex-rest}
=================================================================

Request

```
{
  "clientReferenceInformation": {
    "comments": "VOID Timeout",
    "transactionId": "888858556"
  }
}
```

Response to a Successful Request

```
{
  "_links": {
    "self": {
      "method": "GET",
      "href": "/pts/v2/voids/6502849034136438604002"
    }
  },
  "clientReferenceInformation": {
    "code": "1650284903396",
    "transactionId": "888858556"
  },
  "id": "6502849034136438604002",
  "orderInformation": {
    "amountDetails": {
      "currency": "EUR"
    }
  },
  "status": "VOIDED",
  "submitTimeUtc": "2022-04-18T12:28:23Z",
  "voidAmountDetails": {
    "currency": "EUR",
    "voidAmount": "10.00"
  }
}
```

Response to a Declined Request

```
{
  "id": "6502858209346457804004",
  "submitTimeUtc": "2022-04-18T12:43:41Z",
  "status": "INVALID_REQUEST",
  "reason": "INVALID_DATA",
  "message": "Declined - One or more fields in the request contains invalid data"
}
```