Known Issues {#rn-known-issues}
===============================

**Decision Manager Reports** \| EPS-34418
-----------------------------------------

Description
:
When users attempt to retrieve the *Profile Rule Performance Report*, there is a long delay followed by a red banner error.

Audience
:
Users of Decision Manager Reporting.

Technical Details
:
None.

Workaround
:
None.

**Decision Manager Case Management** \| EPS-33121
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Description
:
Marking records do not appear in the Marking Tools page of the Case Management page.

Audience
:
Users of Case Management in Decision Manager.

Technical Details
:
None.

Workaround
:
You can reference the positive list for customer information.

**Settlement** \| EPS-34508
---------------------------

Description
:
Mechants who configured their account for a 365-day settlement window instead of the default 180 days are not able to settle transactions after 180 days.

Audience
:
Merchants who configured their account for a 365-day settlement window.

Technical Details
:
Error message: *The request id for the transaction is either invalid or missing*.

Workaround
:
None.