Card Not Enrolled {#pa-tranx-details-in-ebc-card-not-enrolled}
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When a card is not enrolled, the result of the enrollment check service appears in green, and the card authorization request (if requested at the same time) proceeds normally.

Transaction Details {#pa-tranx-details-in-ebc-card-not-enrolled-transx-details}
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Enter the payer authentication transaction ID into the quick search feature to find all segments of a transaction. For a transaction in which the card is not enrolled, find payer authentication data in the Transaction Details window in these sections:

* Request Information section: The service appears in green. You can obtain additional information about related orders by clicking the link on the right.
* Order Information section:
  * For Mastercard, the ECI value is 00: authentication is not required because the customer's Mastercard card is not enrolled. Other cards have an ECI value of 07.
  * The AAV/CAVV area is empty because you receive a value only when the customer is authenticated.
  * The XID area is empty because the card is not enrolled.
    {#pa-tranx-details-in-ebc-card-not-enrolled-transx-details_ul_vrz_gk3_ypb}

{#pa-tranx-details-in-ebc-card-not-enrolled-transx-details_ul_z4s_fk3_ypb}  
You might encounter these reason codes:

465: DAUTHENTICATE
:
Encountered a Payer Authentication problem. Payer could not be authenticated. Authenticate the cardholder before continuing with the transaction.

475: DAUTHENTICATE​
:
The cardholder is enrolled in Payer Authentication.​ Authenticate the cardholder before continuing with the transaction.​

476​: DAUTHENTICATIONFAILED​
:
Encountered a Payer Authentication problem. Payer could not be authenticated.​ Authenticate the cardholder before continuing with the transaction.​

261​: DINVALIDDATA​
:
The merchant account set up is either invalid or missing on the acquirer's gateway. ​Check the currency, acquirer ID, merchant ID configuration. If these are configured as expected, contact the acquirer​.